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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruhani

August 20, 2024

5  out of  5
rating by Ruhani
"Setting up and transferring services can be a painful task. Brittney was caring and truly invested in the process to get me an insurance plan that fits my needs. Prompt communication and clear information won me over!"
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Nancy Hoffman

July 17, 2024

5  out of  5
rating by Nancy Hoffman
"Our family has our auto and homeowners polices with Joe Thompson at State Farm and he has a great team to support us. Brittney is super kind and helpful!"
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Luke Manis

February 14, 2024

5  out of  5
rating by Luke Manis
"Ashley was fantastic!"
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Patricia Almond

February 13, 2024

5  out of  5
rating by Patricia Almond
"Ms.smith is amazing and she knows her stuff!! Great experience!"
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Steve Cohen

February 13, 2024

5  out of  5
rating by Steve Cohen
"After many years of State Farm service, our agency closed up due to our agent retiring and our auto account was moved to Joe Thompson’s agency. I had not dealt with my new agency until updating a vehicle this past Friday afternoon, end of day… and I had a concern since I would be buying a car and driving it on Saturday and although I assumed I was covered… assuming wasn’t good enough, so I called my new agency and Joe Thompson himself answered the phone and I was quite surprised, to be honest, at the excellent, over and above customer service he gave me… assuring me that my coverage would carry over to the new car and not to worry because I had his word… and it was just something about those words and that trust and the follow-up I received the following Monday that gave me reason to move my home owners insurance to Joe Thompson’s agency! If you are looking for the kind of customer service that just doesn’t exist much anymore… Call Joe Thompson - State Farm agency for your insurance needs!!!"
We responded:
"Thank you so much for taking the time to share your experience with Joe Thompson's State Farm agency! We greatly appreciate your kind words and are thrilled to hear that Joe provided you with excellent customer service and went above and beyond to address your concerns. It's fantastic to know that his reassurance and follow-up communication played a significant role in your decision to trust his agency with your homeowners insurance as well. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Joe Thompson - State Farm agency!"
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Alexandra Smith

February 13, 2024

5  out of  5
rating by Alexandra Smith
"Impeccable professionalism. Cannot put a price on piece of mind and I have great piece of mind knowing that myself and my family are covered."
We responded:
"Thank you for your kind words! It's great to hear that you value professionalism and find peace of mind knowing that you and your family are covered. If you have any specific questions or if there's anything else I can assist you with, please feel free to let me know!"
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Keith Ruffin

February 12, 2024

5  out of  5
rating by Keith Ruffin
"She’s the most professional person to deal with there. No drawn out answers, straight to point. Best results. Best I’ve dealt with."
We responded:
"Thank you for your glowing review! We're delighted to hear that Ms. Smith has been the most professional person to deal with at our organization. We appreciate your kind words about her direct and efficient communication style. It's wonderful to know that you've achieved the best results and that she stands out as the best person you've dealt with. We truly value your feedback and if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your support!"
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April Hughes

February 12, 2024

5  out of  5
rating by April Hughes
"Ms. Smith was fantastic. Highly recommended!"
We responded:
"Thank you for your positive review! We're thrilled to hear that Ms. Smith provided you with a fantastic experience. We appreciate your recommendation and value your satisfaction. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!"
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A Rob

February 7, 2024

5  out of  5
rating by A Rob
"Brittany was awesome. She’s very professional & knowledgeable."
We responded:
" Thank you for your positive review! We greatly appreciate your kind words about Brittany. We pride ourselves on providing professional and knowledgeable service, and we're glad that Brittney exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! "
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Santos Bernal

January 22, 2024

5  out of  5
rating by Santos Bernal
"My experience went very well. I had all of my questions answered and at the end of it walked away with a good quote that didn’t break the bank. Would recommend to friends and family."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that your experience was a success and that all your questions were answered. We understand the importance of providing affordable options, and we're glad to hear that you received a good quote that didn't break the bank. We truly appreciate your recommendation to friends and family. If there's anything else we can do for you or your loved ones, please feel free to let us know. "
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EARL SCOTT

January 17, 2024

5  out of  5
rating by EARL SCOTT
"I have an agent by the name of Brittany. She is great. She’s answering all questions that I have in a professional manner"
We responded:
"Thank you for sharing your feedback! We're delighted to hear that you have a great agent named Brittney who is providing you with excellent service. It's wonderful to know that she is addressing all your questions in a professional manner. We're proud to have Brittany on our team and we'll be sure to pass along your kind words to her. If there's anything else you need assistance with, please don't hesitate to reach out. We're here to help!"
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Katie Batson

January 10, 2024

5  out of  5
rating by Katie Batson
"Joe Thompson’s agent Brittney was absolutely amazing! I called other agents, left messages, and received no responses! She answered right away and went to work! I ended up saving $150 from my previous insurance and couldn’t be more grateful for her diligence, dedication, and communication! Highly recommend choosing Joe Thompson from State Farm, for your insurance needs!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that Joe Thompson's agent, Brittany, provided you with amazing service. We understand the frustration of not receiving responses from other agents, and we're glad Brittany was able to answer your call promptly and go to work for you. It's fantastic to know that her diligence, dedication, and communication resulted in saving you $150 from your previous insurance. We truly appreciate your recommendation of Joe Thompson from State Farm for insurance needs. If there's anything else we can assist you with, please don't hesitate to let us know. "
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Bleu Mark

January 4, 2024

5  out of  5
rating by Bleu Mark
"Ms. Ashley is WONDERFUL!!!!!! She was patient with me making sure I understood every step of the process. This branch inherited my account from another branch and she treated me like one of the family. Home Run, Slam Dunk, TOUCH DOWN!!!!!!!"
We responded:
"Thank you for your enthusiastic review! We're delighted to hear that Ms. Ashley provided you with a wonderful experience. It's great to know that she was patient and took the time to ensure you understood every step of the process. Treating you like part of the family even though your account was inherited from another branch is commendable. We appreciate your sports-themed praises of a home run, slam dunk, and touchdown! If there's anything else we can do for you or if you have any more questions, please feel free to reach out. We're here to assist you! "
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Dianne Simon

January 2, 2024

5  out of  5
rating by Dianne Simon
"State Farm was very prompt on helping me with my problem. It was resolved within 20 minutes with DMV."
We responded:
"Thanks for the kind words, Dianne. I am glad we were able to make assisting you with your insurance needs such a positive experience! "
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Adryane Tucker

December 26, 2023

5  out of  5
rating by Adryane Tucker
"Brittney was very helpful and was able to save a lot of money on my car and life bundle!"
We responded:
"DJ- Thanks so much for the kind words! We appreciate you. -Joe Thompson "
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WAIT UP, WEALTHY!

August 29, 2023

5  out of  5
rating by WAIT UP, WEALTHY!
"Brittney was sensational! Super thorough and diligent, answered all my questions and had such a positive attitude with everything! Definitely sending more people to her."
We responded:
"Brittney is the best in the insurance industry! We are lucky to have her. "
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Adrian Daniel

August 28, 2023

5  out of  5
rating by Adrian Daniel
"Thank you Brittany. Very knowledgeable and helpful at every corner. Thank you again"
We responded:
"Thank you for your review, Adrian! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our office again! "
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Temonia Thomas III

August 28, 2023

5  out of  5
rating by Temonia Thomas III
"Brittney is the best!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Brittney has provided you with exceptional service. We strive to have the best agents on our team, and it's great to know that Brittney has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!"
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Marcavius Brewton

May 25, 2023

5  out of  5
rating by Marcavius Brewton
"Best insurance agency in the area!"
We responded:
"Thank you for your kind words! We're honored to be considered the best insurance agency in the area. We work hard to provide excellent service and meet the needs of our clients. If there's anything else we can do for you or if you have any further questions, please feel free to let us know. We appreciate your support and look forward to serving you in the future!"
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Alexis Crespo

May 22, 2023

5  out of  5
rating by Alexis Crespo
"Very responsive."
We responded:
"Thank you for your feedback! We strive to be responsive to our clients' needs, and we're glad to hear that you found us to be so. Providing timely and efficient service is one of our top priorities. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your support! "
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Eric Winstead

May 11, 2023

5  out of  5
rating by Eric Winstead
"Brittney was awesome and professional but made me feel like I knew her at the same time. Very personable and she has made State Farm a pleasure!"
We responded:
"Thank you for your positive review! We're thrilled to hear that Brittney provided you with awesome and professional service while also making you feel comfortable and acquainted. Building personal connections with our clients is important to us, and we're delighted to know that Brittney's personable approach made your experience with State Farm a pleasure. If there's anything else we can do for you or if you have any further questions, please don't hesitate to let us know. We appreciate your support! "
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D Collins

May 2, 2023

5  out of  5
rating by D Collins
"Highly recommend. Great experience all questions were answered, and i got great rates. I was traveling for work and the agent was very accommodating to my schedule!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. It's wonderful to know that all your questions were answered and that you received great rates. We understand the importance of accommodating our clients' schedules, especially when traveling for work, and we're glad to hear that our agent was able to assist you in a way that worked for you. If there's anything else we can do for you or if you have any further questions, please feel free to reach out. We appreciate your recommendation and look forward to serving you again in the future!"
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Chas Webster

April 28, 2023

5  out of  5
rating by Chas Webster
"I was having a hard time with my business insurance and my rates had gone up as well as my deductible. I called Joe and the guy worked a miracle in less than 24hrs. I only wish I had done this sooner as I’m now saving on both. I’ve already alerted my restaurant and bar colleagues. My wife said if we have a son - we’ll name him Joe and he’ll grow up to be an insurance agent… and… we’ll have to get life insurance. Thanks Joe!"
We responded:
"You are a special friend and I appreciate the kind words, Chas! "
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Dave Lenczyk

April 26, 2023

5  out of  5
rating by Dave Lenczyk
"The entire team was both helpful and knowledgeable, and I would HIGHLY recommend Joe Thompson State Farm team!!"
We responded:
"You the man, Dave! Thanks so much for the kind words. Hope to see you soon- Joe"
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Nicholas Greene

April 26, 2023

5  out of  5
rating by Nicholas Greene
"Very easy to work with! Very knowledgeable and able to provide fast and accurate options based on your needs/budget. The coverage that my family got was better than USAAs at a cheaper rate. I would definitely recommend Joe and his team to anyone!"
We responded:
"We appreciate you taking the time to give us a shout out, Nick! We love working with your family. -Joe Thompson"